We accept returns within 14 days of delivery for items in their original condition, with all tags and packaging intact. Please note that final sale items are non-returnable.

For most regions, we provide a prepaid return label, and this will be deducted from the refund.

Yes. You may exchange an item for a different size, color, or style if available. If not, we will process a refund.

We accept Visa, MasterCard, American Express, PayPal, Klarna (Buy Now, Pay Later), and Apple Pay.

Orders shipped outside the US/EU may be subject to customs duties or import taxes, which are the buyer’s responsibility. Please check your country’s import rules before ordering.

Yes. We work directly with trusted suppliers to bring you authentic luxury goods at exclusive discounts compared to retail prices.

Absolutely. Every item we sell is 100% authentic. Our team of experts verifies each piece, and many come with official brand certificates of authenticity.

Most of our selection is pre-owned and sourced from authorized retailers. Select brand new items may also be available, clearly labeled with condition details.

No, you can check out as a guest. However, creating an account allows you to track orders, save wishlists, and access exclusive member deals.

Once shipped, you’ll receive an email with a tracking number. You can also log into your account to view your order status anytime.

Please contact our customer care team within 48 hours of delivery and include photos. We’ll arrange a replacement or full refund right away.

We offer exclusive discounts during key sales events and provide early access to members. Sign up for our newsletter to stay updated.

• Using eco-friendly, recyclable packaging
• Partnering with verified suppliers
• Offering pre-loved pieces to extend product lifecycles